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Global Crisis Communications & Issues Senior Manager

Category Other - Experienced
  • Watford
  • Bristol
  • Cardiff
  • Edinburgh
  • London
  • Birmingham
  • Glasgow
  • Leeds
  • Manchester
  • Reading
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Job Advanced Widget

Job ID 607145WD
Contract Type Full time
Line Of Service Business Solutions
JOB DESCRIPTION

About the role:  

We have an opportunity for an experienced communications professional to join our global Corporate Affairs & Communications (GCAC) team. The role will be responsible for overseeing global issues management and crisis communications. 

The successful candidate will play a leading role in crisis preparedness and planning, providing strategic counsel on special situations, and designing and executing PwC’s response strategy when high profile issues arise. They will also have proficiency in data analysis and monitoring skills as it relates to proactive reputation risk mitigation. As a member of the Global Corporate Affairs team, the candidate will also contribute to broader corporate communications work delivered by the team.

What your days will look like:

  • Supporting the development of proactive strategies to mitigate and manage network-wide risks as required and being versed in proactive reputation strategies that help to inoculate the network from potential threats - including monitoring, reporting and scenario planning. 

  • Oversee production of regular reputation risk reports that provide data-driven insights to network leaders and being responsible for the production of action plans and other deliverables, such as Q&A documents, talking points, media statements 

  • Assist in identifying and discussing key issues with senior network leaders to surface potential reputation opportunities and risks, helping to increase senior leaders’ confidence in the department’s ability to respond to crises.

  • Contribute to horizon scanning, scenario and strategic risk analysis to help identify, quantify, evaluate and plan for ‘next wave’ reputation and policy risks within the context of the network’s new strategy and positioning. Contributing to the broader global communications team on reputation management strategy and campaign implementation 

This role is for you if:

  • You have crisis agency and/or in-house crisis management experience (preferably both) and any prior experience advising and managing issues for large, complex multinational organisations.

  • You have prior experience of interacting with stakeholders from different territories/markets to identify geographical/local risks and support on preparation/management as needed.

  • You have experience of managing accelerating crises driven by traditional and social media and experience of handling multiple simultaneous crises.

  • Have a proven track record of:

    • Developing and implementing practical risk management processes and frameworks

    • Proactively identifying next horizon reputation and regulatory risks and informing and influencing change within organisations to reduce the risk of crises emerging

    • Developing and delivering proactive communication strategies that enhance the reputation of an organisation, as part of an integrated communications function

What you’ll receive from us: 

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. 

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.  


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Our commitment to you
We’re committed to building an inclusive culture that empowers all of our people to thrive and feel a sense of belonging at PwC. We seek to attract talented people from different backgrounds with diverse perspectives who can bring innovation and creativity.
Our offer to you
'The Deal’, is our firmwide Employee Value Proposition which clearly sets out what you can expect from your experience at the firm both professionally and personally, including our approach to hybrid working, and what we expect from you in return.
Pay and benefits
As part of our overall deal we offer you a competitive package.
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